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MMA BIZ SLA — MNP Port-Out Report  June 2026

Service Modification — Termination (Permanent Disconnection)  |  Generated: 2026-07-30 09:37:40

Overall Transaction Summary

Brand Success Failed Cancelled Pending OFO Total
Postpaid 721 0 23 21 2 767
GHP-Prepaid 82 0 1 0 0 83
GOMO 312 226 36 73 0 647
Grand Total 1,115 226 60 94 2 1,497

MMA BIZ SLA — Service Modification (Within 24 hrs) Target: completed ≤24 hrs

Total no. of modification requests completed within 24 hrs ÷ Total no. of modification requests received in the month

Service Type Month Data Source Success (≤24 hrs) Total Success Rate Modification Request Type Reason for Failure/Cancellation
Postpaid June MNPGW 663 746 88.87% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
GHP-Prepaid June MNPGW 82 83 98.80% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
GOMO June MNPGW 157 574 27.35% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
High Level Summary Portout cancellation due to Outstanding loans, Incorrect/Expired USC and Unsettled balance
MNP Gateway · MMA BIZ SLA Report · June 2026 · Confidential