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MMA BIZ SLA — MNP Port-Out Report  July 2026

Service Modification — Termination (Permanent Disconnection)  |  Generated: 2026-08-01 15:22:06

Overall Transaction Summary

Brand Success Failed Cancelled Pending OFO Total
Postpaid 881 0 17 43 8 949
GHP-Prepaid 81 0 4 0 0 85
GOMO 527 196 70 55 0 848
Grand Total 1,489 196 91 98 8 1,882

MMA BIZ SLA — Service Modification (Within 24 hrs) Target: completed ≤24 hrs

Total no. of modification requests completed within 24 hrs ÷ Total no. of modification requests received in the month

Service Type Month Data Source Success (≤24 hrs) Total Success Rate Modification Request Type Reason for Failure/Cancellation
Postpaid July MNPGW 765 906 84.44% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
GHP-Prepaid July MNPGW 81 85 95.29% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
GOMO July MNPGW 340 793 42.88% Termination (Permanent Disconnection) Incorrect/Expired USC, Unsettled Balance
High Level Summary Portout cancellation due to Outstanding loans, Incorrect/Expired USC and Unsettled balance
MNP Gateway · MMA BIZ SLA Report · July 2026 · Confidential